You may see a yellow warning triangle indicating the driver isn’t found for that device. If, after installing AltairCapture, you have plugged the camera into a USB port and it doesn’t appear in the “ Imaging devices” section, or the “ Universal Serial Bus devices” section of device manager, try to find it in “ other devices” section under “USB2.0 Camera” or “USB3.0 Camera”. If everything works, the camera should show up under the “Imaging devices” section in Device Manager.įor Windows 10, it should appear in the “ Universal Serial Bus devices” section of Device Manager. When the camera is plugged into the computer, the camera should automatically recognised by Windows. Sometimes the camera is not shown in Windows device manager or the camera driver is not installed properly.Īfter installing AltairCapture, plug the camera into a USB port.
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